The sudden cancellation comes after Ticketmaster said Thursday that more than two million tickets were sold Tuesday for her upcoming tour — "the most ever sold for an artist in a single day." It almost caused a near meltdown of its website.
Ticketmaster said on Twitter Thursday that “due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand,” Friday’s public ticket sales for Swift’s Eras Tour has been canceled.
In a blog post Thursday, Ticketmaster explained that a “record number of fans” wanted to buy tickets to Swift’s Eras Tour, which begins next year. That prompted a massive slowdown in its platform and sparked outrage among her millions of fans who couldn’t purchase tickets.
Taylor Swift has finally spoken out about the Ticketmaster disaster. Her three-paragraph statement comes three days after the pre-sale for her much-hyped Eras Tour resulted in absolute chaos.
Read Swift’s full statement below:
“Well. It goes without saying that I’m extremely protective of my fans. We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing myself with my team who care as much about my fans as I do. It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.
“There are a multitude of reasons why people had such a hard time trying to get tickets and I’m trying to figure out how this situation can be improved moving forward. I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could. It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them felt like they went through several bear attacks to get them.
“And to those who didn’t get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs. Thank you for wanting to be there. You have no idea how much that means.”
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